• 
  •  Office/Contract
  •  Carpets
  •  Hard Flooring
  •  Upholstery
  •  Leather
  •  Kitchen/Deep Cleans
  •  FAQ
  •  Enquiries
• 
  •  Carpets
    •  Cleaning Services
    •  FAQ
    •  Enquiries
    •  Quotations
  •  Upholstery
    •  Cleaning Services
    •  FAQ
    •  Enquiries
    •  Quotations
  •  Leather
    •  Cleaning Services
    •  FAQ
    •  Enquiries
    •  Quotations
  •  Total Clean
    •  Spring / Moving
    •  FAQ
    •  Enquiries
    •  Quotations
• 
  •  Meet the Team
  •  Customer Survey
  •  Client List
  •  Client Testimonials
  •  Company History
  •  Terms and Conditions

Frequently Asked Questions

Common Questions

How do I book?

Simple:

1. Phone or email through your enquiry, we will be able to give you an estimate over the phone or are happy to answer any other query you may have.
2. We can then book your job in.
3. Arrive at your property, give a final written quote upon inspection of your property, then we go ahead

How do we pay and what payments do you accept?

We accept cash or cheques

We require either full payment on commencement of works or 50% deposit

What time do you arrive?

We generally book jobs in between 8-9am or 9-10 am to give an hours slot to allow for travel to you property, we can discuss earlier or late times depending on your circumstances.

Upholstery cleaning

How long have you been cleaning upholstery?

We have been cleaning upholstery since 1998.

Can you tell me about the cleaning system you use?

We either use a shampoo or wet extraction system, depending on your type of fabric.

How long does it take to dry?

Allow 2-4 hours to completely dry; however it depends on each fabric and the climate of the environment.

I have some nasty stains, can they be removed?

Our operatives carry a large array of chemicals & solvents to deal with stains. We are restricted to the use of limited chemicals when it comes to cleaning fabrics but still deal with stain treatment, we can generally give good advise before hand.

How long does the job take?

A typical 3-piece suite would take on average of about 2-3 hours.